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A marketing agency for one industry.

Crutchfield Marketing specializes in fireplace, stove, grill and outdoor living retail, and has since 2016. If a rep, a manufacturer or somebody in the industry gave you our name, this is what they were pointing at.

Alex Crutchfield, founder of Crutchfield Marketing
Alex CrutchfieldFounder. HPBA member. Olney, Maryland.
Who we are

We have worked in hearth and patio since 2016.

Crutchfield Marketing helps fireplace, stove, grill and outdoor living dealers turn local shoppers into showroom visits, quote requests and sales. Not home services in general. Not local retail in general. This category, and the specific way it buys.

The agency was founded by Alex Crutchfield, who has worked with hearth and patio store owners every year since August 2016. Before that the work spanned broadcast, radio and digital, which is why a plan from us never leans on one tactic and why we will tell you when a channel is not worth your money.

Crutchfield Marketing is a LocaliQ Digital Partnership, so clients get the tools, technology and reach of one of the largest marketing platforms in the country. What they also get is somebody who knows the difference between a zero-clearance fireplace and an insert, and who works on the account personally.

  • Regular reporting and a strategy call, not just a monthly invoice
  • Manufacturer co-op programs planned, documented and claimed
  • Active HPBA member, in the association and at the shows

Get a free consultation

Tell us where to reach you. We will look at your market before the call.

Prefer to pick a time yourself? Book straight on the calendar.

How we work

What working with us actually looks like

We start with your market, not a package

Before anything is quoted we look at what people in your area actually search for, who is already bidding on it, and what your site can convert today. The plan comes out of that. Two dealers of the same size in different markets get different plans.

Two programs, not five line items

The website and its SEO are one program: the site is built, then the content and the on-page work keep it earning. Paid search and paid social are a second program, run together against a single budget that moves toward whichever side is producing leads this month.

Reporting a store owner can read

Every client gets a dashboard and a scheduled strategy call. Leads, calls, cost per lead and which campaign produced them, in plain language. Not a slide deck of impressions.

Co-op handled end to end

We plan campaigns to your manufacturers' creative specs, capture the documentation while the campaign is live, and file the claims before the deadlines. Most dealers leave that money unclaimed because the paperwork is the hard part.

Where we are

We are based in Maryland and work with dealers everywhere.

Alex grew up in North Carolina and graduated from Western Carolina University before making his home in Maryland, where he lives with his wife Lindsay and their three kids: Taylor, and twins Nolan and Jack. Weekends look a lot like a client's showroom. Family in the backyard, a fire going, something on the grill.

10 years alongside family-run stores teaches you how much rides on every season. It is why the owner still answers the phone, reads the reports himself, and treats a dealer's budget like the family business it funds.

See what that has produced for dealers

Alex Crutchfield with his wife Lindsay and their three children on a deck overlooking the Blue Ridge at sunset
Alex and Lindsay with Taylor, Nolan and Jack.

Alex understands my business and always seems to have good advice. He actually cares about me and my business and it shows!

Vickie Kelley, Owner, Shenandoah Kitchen & Home
Free consultation

Tell us about your store

Book a time on the calendar or send a message. We will look at your market and tell you what we would actually do with your budget.

Send a message instead

Tell us about your store, your market and what you are trying to grow.

Text us

Send a message and we will text you back.